Terms and conditions

Accommodation

Terms and conditions differ: please check below to find the booking terms and conditions associated with the rate you have selected

B&B STANDARD, FLEXIBLE RATE: BOOKING TERMS AND CONDITIONS
Free cancellation available up to 12noon the day before arrival. Full payment is taken at this deadline. No refund or option to reschedule available after this deadline. We do not accept Amex. We accept Visa and Mastercard

Cancellations/amendments: notice of cancellation must be received in writing by 12 noon the day before arrival to avoid charges. Cancellations are not accepted over the phone. Cancellations must be emailed to reservations@oldvinewinchester.com

Card details are taken to secure the reservation

A pre-authorisation check will be run on these card details at least seven days ahead of arrival to confirm validity. Should this check be returned as invalid we will attempt to contact you to provide new card details. If we have not been able to make contact within three attempts the reservation will be cancelled. Please therefore ensure you provide your best contact details in case we need to reach you

STAY LONGER PAY LESS PROMOTIONAL RATE: BOOKING TERMS AND CONDITIONS
Bookings made under this promotional rate are pre-paid in full at the time of booking and non-refundable in the event of cancellation

Available exclusively for guests booking through the Old Vine’s website. Applicable on new bookings only, made no earlier than 1 month ahead of arrival date. Online bookings only, using code SLPL2024. Cannot be used for reservations where guests change room during their stay. Not available during the period of the Winchester Christmas market

Dinner promotion £35pp

Available exclusively for hotel guests booking accommodation through the Old Vine’s website. A £5 supplement applies for steaks and lamb dishes (per person), chargeable when dining. Promotion not valid during the period of the Winchester Christmas market

Policy on allergens

Management, kitchen and front-of-house teams are all allergy aware. Whilst every effort is made to serve dishes as allergen-free when requested, cross-contamination risks cannot be eliminated entirely and therefore our food may be unsuitable for those with severe allergies or intolerances. Please ask to see our allergen-management documentation at the time of your visit. It is advisable to warn us of any special dietary requirements ahead of your visit

Policy on children

Children 6+ years are welcome in the restaurant at any time, and in the bar at lunchtime and during the day. Children under 6 can use the Little Minster Room, and outside spaces. Please note that, due to space restrictions, pushchairs cannot be accommodated indoors. A high chair is available for use in the Little Minster Room

Policy on pets

Pets are welcome in the bar and on the outside areas but are not permitted in the restaurant or hotel rooms